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APM Performance reporting

اے سی سی اے · اسٹریٹجک پروفیشنل · 7 سوالات

نام: ____________________   تاریخ: ____________

  1. A report that shows only the items that differ from the plan by more than a set amount is an example of:

    • A A dashboard
    • B A budget
    • C A balanced scorecard
    • D Exception reporting
  2. A leading indicator is one that:

    • A Compares to a budget
    • B Reports last year's profit
    • C Measures cost only
    • D Gives early warning of future performance
  3. Which feature makes a management report MOST useful?

    • A It includes only financial data
    • B It is sent to all staff
    • C It is relevant to the decision, timely and understandable
    • D It is as long as possible
  4. A manager is evaluated on a cost that is allocated from head office and cannot be influenced. The main problem with this is:

    • A The report is too frequent
    • B The cost is too small
    • C The cost is a fixed cost
    • D The measure is not controllable by the manager
  5. Integrated reporting is mainly intended to:

    • A Reduce audit fees
    • B Report only on taxation
    • C Replace the financial statements
    • D Show how strategy, governance and performance create value over time
  6. A dashboard is most appropriate for:

    • A Recording every transaction
    • B Providing the audit trail
    • C Setting budgets
    • D Giving a visual summary of key performance indicators for quick monitoring
  7. Information overload in a performance report is best addressed by:

    • A Adding more measures
    • B Selecting a few key measures linked to objectives
    • C Reporting less often than needed
    • D Removing targets

جوابی کلید

1. D, 2. D, 3. C, 4. D, 5. D, 6. D, 7. B

  1. It directs attention to areas needing action and reduces information overload.

  2. Examples are order intake or customer complaints that signal a change in revenue to come.

  3. Reports should be designed around the user and the decision.

  4. Managers should be held responsible only for items they can influence.

  5. It links financial and non-financial information in one report for providers of capital.

  6. Dashboards need to be clear and drill down to detail where needed.

  7. More data does not mean better decisions.