Joining the City Library

Transcript

Mr Hughes: Good afternoon, Central Library, how can I help you?

Amira: Hello. I have just moved to the city and I would like to join the library, please.

Mr Hughes: Certainly. It's free for residents. I'll just fill in the form with you. Could I have your family name first?

Amira: It's Rahman. That's R, A, H, M, A, N.

Mr Hughes: Thank you. And your address?

Amira: Flat fourteen, Hillcrest Court, on Barnet Road.

Mr Hughes: Hillcrest Court, Barnet Road. And the postcode?

Amira: It's M, four, seven, T, R, two.

Mr Hughes: Thank you. Now, we need a form of identity and proof of address. Do you have your driving licence with you?

Amira: No, but I have my passport, and a bank letter with my new address on it.

Mr Hughes: That's fine. A bank letter dated in the last three months is accepted. Now, what would you like to borrow? Most people take books, but we also lend films and music.

Amira: Mostly books. I am studying for an engineering degree, so I will need the technical section.

Mr Hughes: That is on the second floor. You can borrow up to eight items at a time for three weeks.

Amira: Can I renew them online?

Mr Hughes: Yes, twice, as long as nobody else has reserved the book. If you are late, the fine is twenty pence a day for each book.

Amira: That seems fair. Are there any quiet places to study?

Mr Hughes: Yes. There is a reading room on the third floor, which is open until nine in the evening on weekdays. On Saturdays it closes at five, and on Sundays the whole library opens only from twelve until four.

Amira: Perfect. And is there wireless internet?

Mr Hughes: There is, and it is free. The password is on your membership card, which will be ready in about five minutes. Please wait by the desk.

Amira: Thank you very much for your help.