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Bottling plant amputation

Written by Imran Qureshi (NEBOSH)

Practice for NEBOSH IGC unit GIC1. 8 tasks, 100 marks.

How to use this practice

Scenario

You are a health and safety adviser appointed by Crescent Drinks (Crescent) after a serious incident at its bottling plant. The plant fills and caps soft drinks in glass and plastic bottles. It employs 120 people: 70 line operators, 10 maintenance fitters, 8 supervisors, a plant manager (PM), an engineering manager (EM) and office and warehouse staff. The plant runs three shifts a day. Line operators and fitters rotate between day, evening and night shifts every week. On nights there is one supervisor and two fitters for the whole plant.

Three months ago, a new high speed capping machine was installed on Line 2 to raise output. The supplier fitted it and left a manual in the supplier's language, which nobody at Crescent can read. The plant had no risk assessment done for the new machine, and the operating and cleaning instructions were not changed. Operators were shown how to start and stop the machine by the EM for about 30 minutes. The new machine runs faster than the old one and jams more often, usually when caps are slightly out of shape. The machine has a hinged guard with an interlock, which stops the machine when the guard is opened. Operators found that every jam meant a stop and a restart of about 10 minutes, and some of them wedged the interlock with a strip of tape to keep the machine running. Supervisors know about the tape and say nothing as the line is behind target. The PM has a monthly target for the number of bottles and a bonus based on it.

For maintenance work, Crescent has a permit to work (PTW) system, which was set up six years ago for work on the boiler room and roof. In practice, the PTW is used only for hot work. Fitters are told by the supervisor what to do verbally, and they start work. There is no lock out and tag out procedure for the lines, and isolation depends on a fitter pressing the emergency stop. Handover between shifts is verbal at the line, and notes in a log book, which is often not filled in. Warning signs on the lines are in English only, while about a third of operators and fitters speak another language and read English with difficulty.

The health and safety policy was written eight years ago by the previous PM. It does not name a person responsible for machinery safety. The plant has a health and safety committee which, in theory, meets every two months. In the last year it met twice. Management members rarely attend, and the worker representatives say that issues that they raise, such as the jams on Line 2, are noted and not acted upon. The last health and safety audit was carried out by an outside consultant four years ago, and 14 recommendations were made. The PM cannot say how many were done.

The incident

At 03:10 on a night shift, Line 2 jammed with bent caps. The night supervisor was on the other side of the plant dealing with a forklift problem. The operator called one of the two fitters on duty. The fitter had been working for six nights in a row after covering for a colleague on leave. He decided to clear the jam rather than wait for a restart, and he opened the guard. The interlock had been taped by someone on an earlier shift, so the machine did not stop. As the fitter reached in to pull out the caps, the capping head moved and his right hand and part of his forearm were drawn in. The operator pressed the emergency stop. The fitter's hand was amputated at the hospital.

There is no record of who taped the interlock or when. The fitter says that nobody told him that the guard might be defeated, and that the previous shift had said only that Line 2 was jamming again. The enforcement authority has issued a prohibition notice on Line 2.

Task 1: Permit to work

Comment on the application of the permit to work (PTW) system at Crescent. (12)

Note: You should support your answer using relevant information from the scenario.

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Task 2: Job factors

What job factors are likely to have contributed to the incident? (10)

Note: You should support your answer using relevant information from the scenario.

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Task 3: Control measures

(a) What technical control measures should have been considered before the new capping machine was used? (b) What administrative control measures should Crescent put in place to help prevent a recurrence of the incident? (16)

Note: You should support your answer, where applicable, using relevant information from the scenario.

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Task 4: Policy review

Why might Crescent's health and safety policy require a review? (10)

Note: You should support your answer, where applicable, using relevant information from the scenario.

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Task 5: Auditing

What are the benefits to Crescent of carrying out a health and safety audit now? (10)

Note: You should support your answer, where applicable, using relevant information from the scenario.

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Task 6: Management of change

Explain how the introduction of the new capping machine on Line 2 was poorly managed. (12)

Note: You should support your answer using relevant information from the scenario.

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Task 7: Communication

Comment on the poor communication at Crescent that may have contributed to the incident. (12)

Note: You should support your answer using relevant information from the scenario.

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Task 8: Consultation and the committee

(a) How could the health and safety committee at Crescent be made more effective? (b) What arguments could the worker representatives use to persuade senior managers to give more time and resources to health and safety? (18)

Note: You should support your answer, where applicable, using relevant information from the scenario.

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Marks counted across all tasks: 0 of 100. The real paper totals 100 marks.