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Dye house chemical release

Written by Imran Qureshi (NEBOSH)

Practice for NEBOSH IGC unit GIC1. 8 tasks, 100 marks.

How to use this practice

Scenario

You are the newly appointed health and safety manager at Crescent Dyeing and Finishing (Crescent), a textile dye house that treats fabric for clothing makers. The plant has 420 workers in three shifts, 40 supervisors, a general manager (GM) and a production manager (PM). Fabric is dyed in large machines, then washed, dried and finished. Dyes and chemicals are stored in a warehouse and mixed in a chemical kitchen near the dye machines. A boiler house supplies steam. The plant discharges used water to a treatment plant that is run by a small team.

Six months ago Crescent changed to a new supplier of a bleaching chemical because the price was 30 percent lower. The new product is stronger and should be diluted more, and it reacts dangerously if it is mixed with acid used in another process. The PM told the purchasing manager to place the order, and the chemical kitchen workers were told only that "the drums look different". The label on the new drums is in a language that many workers cannot read well, and the supplier's safety data sheet was filed in the purchasing office. The kitchen workers were not trained in the new product, and nobody assessed the risk.

At the same time the PM changed the way work is organised. To raise output, the 8 hour shifts were changed to 12 hour shifts for the kitchen and the dye machine operators, with the same number of workers. A supervisor on the night shift now looks after two floors. The previous maintenance shift was cut, and now only one fitter is on duty at night. A planned replacement of worn pipework in the chemical kitchen was postponed for a year to save money.

Crescent has written safe working instructions, but they are kept in the supervisor's office and are only in English. Workers say the instructions are "not how the job is done". Operators sometimes pour chemicals by hand from drums into a mixing tank because the transfer pump is often out of order. There is a safety committee, but it has not met for eight months and has no worker representatives. The GM says that workers are paid to follow instructions, and that if they do not, the supervisors should discipline them.

Crescent's records of incidents and near misses are kept by each supervisor on paper. Supporting document 1 shows an extract of the last six months. There has been no review of the records by the PM or the GM, and nobody has compared the records with the earlier months. The GM says that the plant has had no lost time injuries in the last year, and that the records prove that the plant is safe.

The incident

At about 01:10 on a night shift, a kitchen worker poured the new bleaching chemical into a tank that still held residue of an acid from the previous batch, because the tank had not been cleaned. A toxic gas was released, and a cloud spread through the kitchen and into the dye machine hall. Eleven workers were affected, with breathing difficulty, burning eyes and vomiting. The alarm button was out of reach, the supervisor was on the floor above, and it took about 12 minutes before the fitter turned off the ventilation fan, which had been drawing the gas into the hall. There was no emergency plan for a chemical release. The workers evacuated by themselves through the nearest doors, and two doors were found chained. Three workers were taken to hospital, and one remains in intensive care. The GM has asked you to investigate, and has said that it was a worker error.

Supporting document 1: Incident and near miss records, last six months (extract)

Kept on paper by supervisors. Reviewed by: nobody recorded.

MonthShiftRecordAction
Month 1NightWorker felt dizzy in the chemical kitchen after cleaning a tankSent home. No report made
Month 2DayDrum of the new bleach leaked in the warehouseMopped up. Drum used anyway
Month 3NightTwo workers had eye irritation in the kitchenTold to wear goggles
Month 4NightAcid and bleach drums found stored next to each otherMoved to another shelf
Month 5NightKitchen worker fainted at end of 12 hour shiftSent home
Month 6DayVentilation fan in the kitchen stopped for two daysRepair delayed
Task 1: Management of change

Identify the changes made at Crescent in the six months before the incident, and explain why each should have been managed better. (16)

Note: You should support your answer using relevant information from the scenario.

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Task 2: Safe system of work

Outline how Crescent should develop and monitor a safe system of work for mixing chemicals in the kitchen. (12)

Note: You should support your answer, where applicable, using relevant information from the scenario.

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Task 3: Incident investigation

Outline the steps Crescent should take in investigating the incident and the information it should collect. (10)

Note: You should support your answer, where applicable, using relevant information from the scenario.

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Task 4: Using incident data

Using supporting document 1 and the scenario, explain the weaknesses in the way Crescent records and uses incident information, and why the GM's view of the records is wrong. (14)

Note: Your answer must be based on the scenario and supporting document 1.

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Task 5: Human factors

Describe the organisational, job and individual factors that may have contributed to the worker mixing the chemicals. (12)

Note: You should support your answer using relevant information from the scenario.

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Task 6: Emergency arrangements

Outline the weaknesses in Crescent's emergency arrangements for the chemical release. (12)

Note: You should support your answer using relevant information from the scenario.

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Task 7: Employer obligations

Paragraph 10 of ILO Recommendation R164 sets out obligations for employers. They include: providing and maintaining safe workplaces, equipment and work methods (a); giving instruction and training (b); adequate supervision (c); organisational arrangements for safety suited to the size and activities of the business (d); free personal protective equipment where hazards cannot be otherwise controlled (e); work organisation, including hours of work and rest breaks, that does not harm safety and health (f); and reasonably practicable measures against excessive physical and mental fatigue (g). Comment on which of these obligations are likely to have been contravened at Crescent. (14)

Note: You should support your answer, where applicable, using relevant information from the scenario.

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Task 8: Top management commitment

Outline how the GM and the PM should show commitment to health and safety at Crescent after this incident. (10)

Note: You should support your answer, where applicable, using relevant information from the scenario.

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Marks counted across all tasks: 0 of 100. The real paper totals 100 marks.