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Frozen food packing plant

Written by Imran Qureshi (NEBOSH)

Practice for NEBOSH IGC unit GIC1. 5 tasks, 50 marks.

How to use this practice

Scenario

You are a newly appointed health and safety advisor at a frozen vegetable packing plant. The plant has two production shifts, 06:00 to 14:00 and 14:00 to 22:00. A small agency cleaning team works from 22:00 to 06:00, and no plant supervisor is present after 22:30. In total there are 45 production workers, 6 maintenance workers, 4 shift supervisors, a production manager and 5 office workers. Agency workers are used often at busy times. You report to the production manager.

The packing line has three long conveyors that feed frozen products to packing machines. During the night the line is cleaned with hoses and a sanitising chemical. The production manager and shift supervisors have told the agency cleaning team leader to clean while the conveyors are running slowly, because stopping and restarting the line takes 20 minutes and the production manager has said that lost minutes cost the plant its monthly output bonus. The bonus is shared among all production workers and supervisors.

The conveyors have interlocked guards at the packing end. You notice a cable tie holding one guard in the closed position. A maintenance worker says that it was put there months ago "to clear jams faster" and that nobody has been told to remove it.

Two weeks ago an agency cleaner on the night team put a hand between a conveyor and its guard rail to clear a blockage while the line was running. At about 05:45 a packer who had arrived early for the 06:00 shift restarted the line without knowing the cleaner was there. The cleaner's fingers were crushed. The cleaner had worked at the plant for only two weeks and had been shown the job by another cleaner for ten minutes. The only first aider on site at that time, a maintenance worker, was in the canteen and could not be found for several minutes. The hospital is 25 km away. The incident was written in the accident book two days later because the early shift supervisor, who was told about it at handover, thought the injury was "minor".

You speak informally to workers. They say that near misses with the conveyors happen often, but nobody reports them because they fear being blamed and losing the bonus. Workers say that supervisors rarely come to the cleaning shift, that complaints about wet floors and broken lights are never answered, and that the health and safety meetings stopped about 14 months ago. The production manager tells you that safety is "your job" and that the customer penalties for late orders are the real danger to the business.

Last month an external refrigeration contractor serviced the cold store. They were chosen because they gave the cheapest quote and a friend of the production manager recommended them. Nobody asked about insurance or previous work. They arrived at 05:30 before any supervisor was in and were let in by a night cleaner who gave them a short tour. They worked alone. They wedged the cold store door open with a pallet, which allowed ice to form on the floor near the packing line, and a packer slipped on it but was not hurt. Their method statement was handed in a week after the work. The service report shows that the refrigeration plant is working properly.

There is a health and safety policy statement signed by the former managing director six years ago. It says that the policy will be reviewed every year. It is kept in the office filing cabinet and is not displayed anywhere. None of the shift supervisors have seen it. Its objectives include "to reduce accidents" but have no numbers or dates.

After the injury an enforcement inspector visited the plant. The inspector told the production manager that the plant must show that cleaning tasks are controlled and that the plant's management system is being improved. The inspector will return to check.

Task 1: Financial arguments

You want the managing director to approve money for safety improvements. What financial arguments could you use? (10)

Note: You should support your answer, where applicable, using relevant information from the scenario.

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Task 2: Managing the contractor

Comment on how the refrigeration contractor was selected, monitored and managed. (10)

Note: Your answer should be based on the scenario only.

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Task 3: Safety culture

What are the negative indicators of health and safety culture in this plant? (10)

Note: You should support your answer, where applicable, using relevant information from the scenario.

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Task 4: A safe system of work

What should be included in a safe system of work for cleaning the conveyors? (10)

Note: You should support your answer, where applicable, using relevant information from the scenario.

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Task 5: Management failures

The investigation into the injury to the cleaner is now looking at management failures. Based on the scenario only, what management failures could have contributed to this incident? (10)

Note: Your answer should be based on the scenario only.

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Marks counted across all tasks: 0 of 50. The real paper totals 100 marks.