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ہوم / IELTS / Writing / Task 1
Reporting lost luggage
IELTS Writing task 1 (General Training). Write at least 150 words in about 20 minutes.
You travelled by air and your suitcase did not arrive at your destination. Write a letter to the airline. In your letter:
- describe the suitcase and what it contains
- explain what the airline has done so far
- say what you want the airline to do
0 words (minimum 150) · 20:00
How to plan it
- Opening: say who you are and what happened, with the flight details.
- Paragraph 2: describe what you did and what the loss has caused.
- Paragraph 3: say what you want the airline to do.
- Close: set a date for the reply and thank the reader.
Show a model answer (182 words)
Dear Sir or Madam,
I am writing to report that my suitcase was lost on flight 412 from Karachi to Dubai, which arrived on 14 March, and to ask for your help in finding it.
I collected my other bag at the airport, but the blue suitcase did not appear on the belt. I reported it at the baggage desk and was given the reference number KD2291, but I have not received any news in the five days since. The suitcase contains my work clothes, my laptop charger and some medicines that I need every day, so the delay is causing me real difficulty.
I would be grateful if you could search for the suitcase and tell me where it is. If it cannot be found, I would like to know how to claim compensation, and I would like to be paid for the medicines and the clothes that I have had to buy in the meantime. I have kept the receipts.
Please reply by email or telephone by 25 March. My contact details are at the top of this letter. Thank you for your help.
Yours faithfully,
Rashid Mehmood
Why it works
- The reader's name is not known, so the letter begins Dear Sir or Madam and ends Yours faithfully.
- The tone is formal and polite, and the facts are clear: the flight, the date and the reference number.
- All three bullet points are covered, and the letter gives a deadline for the reply.