B Organisational structure, culture, governance and sustainability
Written by Mahnoor Sheikh (ACCA)
ACCA · Business and Technology · 9 questions
Name: ____________________ Date: ____________
In a matrix structure, staff:
- A Report to both a functional manager and a project or product manager
- B Report to one person only
- C Work without any manager
- D Are all located in one office
The span of control is:
- A The number of levels in the hierarchy
- B The length of a manager's contract
- C The number of subordinates who report directly to a manager
- D The size of a department's budget
Which of these is an advantage of decentralisation?
- A It always reduces costs
- B Senior managers keep full control
- C It makes consistency easier
- D Decisions can be made faster by managers close to the situation
According to Anthony's hierarchy, which level of management sets long-term objectives?
- A Tactical
- B Strategic
- C Operational
- D Supervisory
Which writer divides organisation culture into power, role, task and person cultures?
- A Hofstede
- B Schein
- C Handy
- D Mintzberg
What is the main purpose of an audit committee?
- A To select the company's customers
- B To oversee financial reporting and the work of internal and external auditors
- C To set directors' pay
- D To run the company day to day
Which statement about committees is correct?
- A They can bring different expertise but may be slow to decide
- B They always make decisions quickly
- C They remove the need for managers
- D They have no cost
Which of these is part of the marketing mix?
- A Gearing
- B Variance
- C Price
- D Span of control
An organisation takes account of social responsibility by:
- A Maximising short-term profit only
- B Considering the needs of its internal, connected and external stakeholders
- C Avoiding all reporting
- D Ignoring the interests of employees
Answer key
1. A, 2. C, 3. D, 4. B, 5. C, 6. B, 7. A, 8. C, 9. B
Dual reporting is the main feature of a matrix.
A wide span means a flat structure.
Delegating decisions speeds responses and develops managers. Control and consistency are weaker.
Strategic planning is long term and made by senior managers.
Handy described four types of culture. Schein described levels, and Hofstede compared national cultures.
It provides independent oversight of reporting and control.
Committees give more than one view, at the cost of time.
The 4Ps are product, price, place and promotion.
Social responsibility looks beyond the shareholders to other stakeholders.