B Organisational structure, culture, governance and sustainability

In a matrix structure, staff:

• 1 Report to both a functional manager and a project or product manager
• 2 Report to one person only
• 3 Work without any manager
• 4 Are all located in one office

The span of control is:

• 1 The number of levels in the hierarchy
• 2 The length of a manager's contract
• 3 The number of subordinates who report directly to a manager
• 4 The size of a department's budget

Which of these is an advantage of decentralisation?

• 1 It always reduces costs
• 2 Senior managers keep full control
• 3 It makes consistency easier
• 4 Decisions can be made faster by managers close to the situation

According to Anthony's hierarchy, which level of management sets long-term objectives?

• 1 Tactical
• 2 Strategic
• 3 Operational
• 4 Supervisory

Which writer divides organisation culture into power, role, task and person cultures?

• 1 Hofstede
• 2 Schein
• 3 Handy
• 4 Mintzberg

What is the main purpose of an audit committee?

• 1 To select the company's customers
• 2 To oversee financial reporting and the work of internal and external auditors
• 3 To set directors' pay
• 4 To run the company day to day

Which statement about committees is correct?

• 1 They can bring different expertise but may be slow to decide
• 2 They always make decisions quickly
• 3 They remove the need for managers
• 4 They have no cost

Which of these is part of the marketing mix?

• 1 Gearing
• 2 Variance
• 3 Price
• 4 Span of control

An organisation takes account of social responsibility by:

• 1 Maximising short-term profit only
• 2 Considering the needs of its internal, connected and external stakeholders
• 3 Avoiding all reporting
• 4 Ignoring the interests of employees