3.3 How human factors influence behaviour

A long shift pattern is an example of which kind of human factor?

• 1 Organisational
• 2 Job
• 3 Environmental only
• 4 Individual

Unclear procedures and poorly marked controls are examples of:

• 1 Job factors
• 2 Organisational factors only
• 3 Legal factors
• 4 Individual factors

An individual factor is:

• 1 Risk perception
• 2 Workload
• 3 Leadership
• 4 Communication systems

Poor leadership and limited resources are examples of which factors?

• 1 Job factors
• 2 Environmental factors only
• 3 Individual factors
• 4 Organisational factors

The workload and the design of displays and controls are examples of:

• 1 Job factors
• 2 Legal factors
• 3 Organisational factors
• 4 Individual factors

Competence and attitude are examples of:

• 1 Individual factors
• 2 Job factors
• 3 Organisational factors
• 4 Management factors

Which of these is an organisational factor?

• 1 Work patterns such as long shifts
• 2 Risk perception
• 3 Personality
• 4 Skills

An unclear and impractical procedure is a:

• 1 Legal factor
• 2 Job factor
• 3 Individual factor
• 4 Organisational factor

Risk perception, meaning how risky a person thinks a task is, is a:

• 1 Individual factor
• 2 Equipment factor
• 3 Organisational factor
• 4 Job factor

The three kinds of human factors are:

• 1 Organisational, job and individual
• 2 Technical, procedural and behavioural
• 3 Legal, financial and moral
• 4 Active, reactive and passive

A tired worker on a long shift doing a repetitive task with poorly marked controls shows that human factors:

• 1 Only matter for managers
• 2 Only affect new workers
• 3 Interact with each other
• 4 Never combine

Poor communication between shifts is mainly an example of:

• 1 A job factor
• 2 An organisational factor
• 3 A legal factor
• 4 An individual factor

A study tip for any answer on why an incident happened is to:

• 1 List the law
• 2 Blame the worker
• 3 Use the three headings of organisational, job and individual factors
• 4 Give only the immediate cause

The temperature and lighting where a task is done are part of the:

• 1 Organisational factors only
• 2 Job factors, through the environment
• 3 Individual factors
• 4 Legal factors

Which is the best use of human factors in an investigation?

• 1 Only count the injuries
• 2 Only check the law
• 3 Stop when the worker is named
• 4 Look for why the person made the error as well as what they did