3.5 Management of change

Which of these is a way to manage the impact of change?

• 1 Carry out a risk assessment before the change
• 2 Avoid telling workers
• 3 Wait for incidents to show the problems
• 4 Remove emergency procedures

Moving a machine in a workshop is an example of:

• 1 A routine matter for the cleaners
• 2 A change that needs a risk assessment
• 3 A change that needs no thought
• 4 A legal violation

Change should be reviewed:

• 1 Only if an incident occurs
• 2 During and after it is made
• 3 Only before it starts
• 4 Never

Which of these is a typical workplace change that needs managing?

• 1 Moving to a new calendar year
• 2 Repainting a sign the same colour
• 3 Replacing a broken light bulb with the same type
• 4 Installing new equipment

A risk of change is that it may:

• 1 Make existing controls ineffective
• 2 Make training unnecessary
• 3 Lower the cost of insurance
• 4 Remove all hazards

Before a change is made, the organisation should:

• 1 Carry out a risk assessment
• 2 Tell workers after it is finished
• 3 Wait for an incident
• 4 Ask the enforcement agency to approve every detail

Which of these helps to manage a change?

• 1 Skipping emergency procedures
• 2 Keeping the plan secret
• 3 Communicating and cooperating with the people affected
• 4 Hiring the cheapest workers

When building work takes place beside a working area, a control is to:

• 1 Let workers walk through the site
• 2 Segregate the work area from other people
• 3 Stop all inspections
• 4 Remove the fire alarm

A change to the layout of a workshop could block:

• 1 The policy statement
• 2 An escape route
• 3 The company's insurance
• 4 The enforcement agency's licence

After a change, emergency procedures should be:

• 1 Left as they were
• 2 Amended to suit the new situation
• 3 Kept secret from workers
• 4 Withdrawn

Why should the change be reviewed after it is done?

• 1 To check that the controls worked and nothing unexpected happened
• 2 To avoid any training
• 3 To record the weather
• 4 To prove the change was cheap

Who should be appointed to manage a significant change?

• 1 Competent people
• 2 Any available worker
• 3 Nobody until a problem arises
• 4 Only the contractor

Which welfare provision may need to be provided for people doing building work during a change?

• 1 A holiday
• 2 Washing and toilet facilities
• 3 A pay rise
• 4 A company car

Workers who are used to the old way of working may:

• 1 Never need instruction
• 2 Be confused by the new way and make mistakes
• 3 Be unaffected
• 4 Always learn instantly

A new supplier delivers a different, stronger cleaning chemical to a factory. The first step should be to:

• 1 Tell workers to use more water
• 2 Assess the risks of the new chemical before it is used
• 3 Wait for a complaint
• 4 Use it straight away to save time