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4.1 Investigating and reporting incidents

Written by Imran Qureshi (NEBOSH)

15 NEBOSH IGC Health and safety management questions with answers and explanations.

Printable worksheet with answer key

All questions with answers
  1. HSG245 describes how many levels of incident investigation?

    • 1 Four
    • 2 Three
    • 3 Two
    • 4 Six
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    Correct answer: Four

    Minimal, low, medium and high.

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  2. The first step in a basic incident investigation is to:

    • 1 Identify risk control measures
    • 2 Write the action plan
    • 3 Gather the information
    • 4 Dismiss those involved
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    Correct answer: Gather the information

    Step one is gathering information.

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  3. Why should near misses be investigated?

    • 1 They show hazards before harm occurs
    • 2 They are a legal requirement everywhere
    • 3 They save insurance costs
    • 4 They are always illegal
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    Correct answer: They show hazards before harm occurs

    Near misses are warnings.

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  4. The purpose of an incident investigation is to:

    • 1 Satisfy the press
    • 2 Find someone to blame
    • 3 Find immediate and underlying causes and prevent recurrence
    • 4 Avoid insurance claims
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    Correct answer: Find immediate and underlying causes and prevent recurrence

    Learning from incidents is the main aim.

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  5. HSG245 recommends that the level of investigation should be:

    • 1 Low for every incident
    • 2 High for every incident
    • 3 Proportionate to the seriousness of the incident
    • 4 The same for every incident
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    Correct answer: Proportionate to the seriousness of the incident

    Minimal, low, medium and high levels are described.

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  6. Which investigation level uses the bigger team and more detailed methods?

    • 1 Minimal
    • 2 High
    • 3 None
    • 4 Low
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    Correct answer: High

    Higher levels use bigger teams, more time and more detail.

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  7. In the basic steps of investigation, step two is to:

    • 1 Analyse the information
    • 2 Set up an action plan
    • 3 Gather the information
    • 4 Identify risk control measures
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    Correct answer: Analyse the information

    The steps are gather, analyse, identify controls, action plan.

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  8. Information gathered in an investigation can include:

    • 1 Only the manager's opinion
    • 2 Only the weather
    • 3 Only the injured person's age
    • 4 The scene, witness accounts, documents and photographs
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    Correct answer: The scene, witness accounts, documents and photographs

    Many sources give a fuller picture.

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  9. An immediate cause of an incident is:

    • 1 The founder's decision
    • 2 The unsafe act or condition that led directly to it
    • 3 The national economy
    • 4 The company's history
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    Correct answer: The unsafe act or condition that led directly to it

    Underlying causes are the deeper management and organisational failures.

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  10. Underlying causes of incidents are often:

    • 1 Always the weather
    • 2 Failures of management systems
    • 3 Always the worker's fault
    • 4 Always the equipment supplier
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    Correct answer: Failures of management systems

    Underlying causes lie behind the immediate causes.

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  11. Which of these is the final step of a basic investigation?

    • 1 Set up an action plan and see that it is carried out
    • 2 Interview the manager
    • 3 Gather the information
    • 4 Review the policy
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    Correct answer: Set up an action plan and see that it is carried out

    Action ensures the learning is applied.

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  12. Why should a near miss be reported?

    • 1 It shows a hazard before anyone is harmed
    • 2 It is not important
    • 3 It proves the law is wrong
    • 4 It always causes injury
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    Correct answer: It shows a hazard before anyone is harmed

    Near misses are free warnings.

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  13. Organisations have to record and report occupational accidents and diseases following:

    • 1 Advertising standards
    • 2 Social media guidelines
    • 3 National law and the ILO Code of Practice on recording and notification
    • 4 Supplier rules only
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    Correct answer: National law and the ILO Code of Practice on recording and notification

    The Code covers chapters 4 to 7 on recording and notification.

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  14. Investigating only the immediate cause of an incident is likely to:

    • 1 Miss the underlying causes so the incident may recur
    • 2 Remove the need for control
    • 3 Prevent all future incidents
    • 4 Satisfy every audit
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    Correct answer: Miss the underlying causes so the incident may recur

    Underlying causes must be addressed too.

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  15. What is HSG245?

    • 1 HSE guidance on investigating accidents and incidents
    • 2 A noise regulation
    • 3 A list of exposure limits
    • 4 A fire alarm standard
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    Correct answer: HSE guidance on investigating accidents and incidents

    It describes the four investigation levels.

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